Missing instructions?

Missing instructions?

Missing instructions?

We've all been there for after-Christmas clean up... carting piles of garbage bags filled with wrapping paper and carboard boxes off to the recycling bin or garbage. In all the excitement, it's easy to throw out something you'll need later. Be it a certain box, bag, or set of instructions. If you received a Lifetime Basketball system, storage shed, trailer, or any other product this year and cannot find the instructions, you're in luck! All of our instructions are online at www.lifetime.com. Just click here to see a full list of assembly instructions, then search for your model number. Happy Holidays from Lifetime!  

Check out the Previous Post:
Santa's Secret Shed

Check out the Next Post:
Hot Chocolate Delight!

Katie

Katie

Katie_Salter0014_blog - Copy.jpgName: Katie

Position at Lifetime Products: Former PR/Communications Manager - but ALWAYS a fan of Lifetime products!  (Katie's blog posts were written while she was Communications Manager at Lifetime.)

My favorite Lifetime Products: 4ft x 2ft fold-in-half table, 30" Personal Table, Camping table, 6' fold-in half tableRound Picnic Table, Fold-up Utility Trailer.

Read all posts by Katie

Comments

Shawn

1/4/2009 10:53:56 AM

I wish it was my fault, throwing out my instructions.  In our case half of the instruciton booklet was missing.  It went from step 2 to 25.

Reply

katie

1/5/2009 9:51:21 AM

@Shawn- Wow, mistakes like that in our instructions  are very rare. But if that is the case our customer care department is happy to send you a new booklet if you notify them of the problem: +1 (801) 776-8993 (Direct) +1 (800) 225-3865 (Toll-Free)

All our instructions are also availiable online at: www.lifetime.com/.../instructions.aspx

Reply

Kevin Johnson

8/3/2009 11:02:21 AM

I am the chief installer for Home Court Advantage and we are experts in the lifetime basketball goals. If there are any questions regarding general installation of inground goals I would be glad to help.

Reply

billie clay

3/24/2010 5:25:30 PM

i have basket ball goal and the product id is 0924526 #1258  please help me my email is [removed by Lifetime Products for privacy]

Reply

Tray West

12/26/2010 1:30:32 PM

Just opened the box to start assmbly, and there were zero instructions in the box. It tried to go online and pull up my model number to download instruction and guess what, the model number 90084 is not even listed. Unreal!!! Now my kids have to wait another week to play basketball because Lifetime Fitness doesn't have there stuff together. Did I mention I paid $399 for the goal.

Reply

Katie

12/27/2010 12:20:59 PM

@Tray- I am not sure why you are missing instructions and I am sorry that happened to you on Christmas! It is not often that Lifetime's products are missing instructions in the package or online, and a complete coincidence that both are missing. Our Customer Service department can pull them for you no problem. I have emailed Customer Service CustomerCare@Lifetime.com, and they should be in touch with you soon. If you would like to call them, their direct number is 1 (801) 776-8993.

Reply






Incorrect please try again
  • Get a new challenge
  • Get an audio challenge
  • Get a visual challenge
  • Help
Enter the words above: Enter the numbers you hear:

Nothing to report... Please be patient as it may take a few minutes to publish. Your comment will not publish right away because this blog is moderated.

 
  • Random
  • Popular
  • Recent
What's Wrong With This Picture?
Michael’s last posting talked about all of the basketball hoops he passed on his drive home. So, I started looking around during my drives as well. Normally, this Lifetime365 blog has been featuring upbeat, inspirational stories. But, the overall purpose of a corporate blog is to be open and honest. So, sometimes, it needs to serve as a reality check. Unfortunately, instead of counting how many basketball hoops I passed on my drive, I noticed how many people set up their basketball hoops improperly. I pass this particular basketball hoop in the photo on my way to take my son to preschool everyday and it just makes me cringe. It reminds me of one of those children’s coloring book games where you are supposed to find and circle all of the things wrong in the picture. This photo has so many things wrong, it’s too scary to count...
August Profit Sharing
Twice a year, we at Lifetime get togethertohearcompany updates, seenew products, andshare company profit from theyear.Profit Sharingis aLifetime tradition where the company shares a tenth of it's profits with allemployees. Call it a summer bonus celebration--everyone is excited to see how our hard work has paid offand how that works into our share total. Thismeetingwas as great as ever, with 20 new products shown and good news on our sales totals for 2010. Lifetime is healthy, growing strong, and innovating exciting newproducts for the home. Keep checking this blog and our Facebook and Twitter account to get the first word when these products are released!
Why Use Powder-Coating?
When approaching the idea of writing a blog post about Lifetimes powder-coating process and why it is important, I realized that I have one of the best resources for this topic. My dad, Wendell, is an engineer and has been with Lifetime Products for 15 years. About 6 years ago, he helped completely re-design our powder-coating system to make it more efficient for the company. He is an expert on this topic. So I sat down with my dad and interviewed him to find out why powder-coating is so important, what the process is, and why we use it on our metal parts. Here are some of the answers I got about our powder-coating process at Lifetime Products. Q: Why does Lifetime use powder-coating? A: Powder-coating puts a durable, long-lasting finish on our metal parts. If you are looking for a nice, paint finish, powder-coating is abou...