New Lifetime Dual Compost Tumbler Now Available

New Lifetime Dual Compost Tumbler Now Available

New Lifetime Dual Compost Tumbler Now Available

dual composter.jpgWith Spring just around the corner, it’s time to start thinking about your garden. Here in Utah, it has felt like Spring all winter long. We have had a very mild winter. I fear, however, there is more snow to come which means the tulips and daffodils are in for a rude awaking. 

It’s a good time to start building up your compost reserves to feed those plants that will feed you this summer. Lifetime is still very much in the composter business and we have had tremendous success with our composters. I feel we have helped to make another step in "greening up" our planet with the vast amounts of Lifetime composters that are composting away in yards all over the world.

I'm excited to share with you that because of the success of our composters, we have developed a new version based on feedback from our customers! As you may know, a key element to getting good compost is time. To get good compost, there comes a point when you need to stop adding raw materials to the mix and allow for it to “cook” for a while. Adding raw compost continuously prolongs the time until your compost is complete.

Customers told us that they didn’t know what to do with their raw compost while the batch in the composter was cooking.  Problem solved! With the new Lifetime Dual Compost Tumbler, we provide two fifty gallon tumblers on the same frame. This way, once one tumbler is full and ready to start cooking, there is another tumbler ready to take in the raw compost. Both tumblers rotate on the same frame so you can turn them easily. We have also included an indicator so that you can visually see which tumbler is cooking and should be left alone. 

Similar to Lifetime's single barrel composters, the Lifetime Dual Compost Tumbler also features an internal aerated bar in each barrel which mixes the compost and allows air to flow through the composter to help quicken the batching process time. To also speed up composting time, the Lifetime Dual Compost Tumbler is constructed of black, double-wall high-density polyethylene (HDPE) panels specifically designed to absorb and retain heat.

If you want to learn more about our new dual composter, watch our quick video below.  Or, if you are interested in purchasing the Lifetime Dual Compost Tumbler, you can find it on shelves now in Costco Wholesale Clubs nationwide for only $140.

We hope you enjoy this new product, and you find composting useful and productive. We would love to hear your success stories this Spring. Send us your stories and pictures of the great produce your compost is helping to grow or share them on our Facebook page.

 

 

 

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Darrin

Darrin

Name- Darrin 

Position at Lifetime Products- Product Marketing Manger – Lawn & Garden

How long at Lifetime Products- Since 2006

Topics I blog about- Gardening, Backyard & Garden organization, Home Organization, Garage Organization, Community/Service Projects. 

My favorite products from Lifetime-  Do I have to say sheds 

Read all posts by Darrin

Comments

Laura Alarid

2/27/2012 11:01:16 AM

I saw this composter at Costco on Feb 12. I came home and told me husband about it. We have been composting for a long time, but don't always remember to turn the material in our bin style composter. So when I saw this dual tumbling style at a great price, I wanted it. Joe hurried over to Costco and brought it home. He and our son assembled it the next day. It's nice and roomy and so easy to use. I told several of my gardening friends in my neighborhood garden share group about it, so I'm sure we'll all be sharing our great produce this season.

Reply

Darrin

3/23/2012 4:38:34 PM

Laura,

Thanks for the feedback. Always good to hear from our customers. Happy gardening this season.

Here is a lesser known tip about our composters. They are design to not be air-tight. The reason is that your compost needs air to break down. In addition to the aeration bar these small openings help air be distributed throughout the compost. It is recommended that you place your composter on something that won't stain from the "compost tea" that will drain from it. For example you might not want to put it on a cement pad. If you are feeling really ambitious you could catch the compost tea, and use it as an additional fertilizer in your garden. Just check online to find out how much you should dilute it. Your plants will love the compost and the tea. Again, enjoy!

Reply

Matthew Campbell

3/12/2012 7:33:26 PM

Picked this up from Costco. Excellent quality unit. It takes two people to put it together. My father in-law and I made pretty quick work out of it, and it took about 3 hours. The demo model at the Costco store was smaller and lower quality. What you get in the box is way better. Spins great and it solidly constructed. Quite a big unit, so make room.

Reply

Darrin

3/23/2012 4:40:25 PM

Thanks for the feedback. Happy Composting.

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Joseph Dickerson

3/23/2012 3:12:00 PM

I really suspect that the above comments were posted by the manufacturer. This may be a great composter, that remains to be seen. But it is by far the worst "Chinese puzzle" I've ever tried to assemble. No instructions whatsoever, just exploded line drawings. Many parts are unmarked and the drawings are tiny making identification tricky. Some screws were too short for some applications and too long for others. I'd do two Harbor Freight trailers before I would tackle another one of these things. Unless you're a masochist and really enjoy being frustrated, I'd give this thing a pass.

Reply

Darrin

3/23/2012 4:37:00 PM

Hi Joseph,

I'm sorry you had so much trouble assembling your composter. We would love to help if you still need it. Please call our Customer Service Representatives, who can talk you through the difficult steps. In designing our products we stay very aware of possible difficulties in assembly and try to mitigate these. I will bring this issue up personally with our Engineering team. Thanks for the feedback.

Reply

Janell Federico

3/24/2012 2:34:48 PM

I have to agree with Joseph, it was difficult and time consuming to assemble. The directions were cryptic in some places - if you read further along in the directions you can usually figure it out - but more close ups of some of the sections would be immensely helpful. It would also be helpful to have the occasional word or two as the pictorals weren't always so great. We think that one of our barrels was slightly out of alignment because it took many, many tries to slide the connector , but after a bit of frustration we finally got it together. It took 4 hours or so. That said, it seems very sturdy and easy to use. We only just loaded up with material today, so I don't have any feedback as to how fast it will compost.

Reply

Darrin

3/26/2012 9:04:38 AM

We appreciate your feedback. We have been working hard on improving our picture only instructions. I have forwarded your comments onto our team. We are sorry about the trouble you had with the assembly. I hope that the compost you get from your new composter will be so great that it will make up for the assembly issues! Happy Gardening.

Reply

LB

3/26/2012 2:37:06 PM

Hi Darrin, I noticed that you are in Utah, just wondering do you know when/if this dual barrel model will be available in the Salt Lake City Costco? They have a couple of the 80 gallon, single bin models left, but I have never seen the dual barrel there. Please advise, Thanks!

Reply

Darrin

3/28/2012 9:03:45 AM

Hi. Unfortunately the Utah Costco Warehouses will not be carrying this model. However, it will be available beginning in June at the Lifetime stores and online at buylifetime.com

 

Reply

kathy

4/3/2012 12:12:24 PM

I just bought this unit and after reading the reviews I know I will have to wait for someone to help me assemble it(I'm a 64yo female). Also, some of the reviews commented on rain causing the compost to be a wet sticky, yukky mess. Is this unit waterproof or does it need to be covered? Thanks

Reply

Darrin

4/3/2012 3:12:21 PM

Hi. The composter does not need to be protected from rain. There are, by design, small openings in the tubs, but not enough to let a significant about of water into them. The small openings are designed to let excess water escape. The one thing that most people do wrong with their compost is not keep the green to brown mixture correct. Too much green will make the compost wet. Also, if your compost stinks then it is probably too wet. If this happens add more brown - even torn-up newspapers, paper towels, etc, should do the trick.

Thanks for your comments.

Reply

kathy

4/4/2012 5:58:26 PM

Thank you for clarifying the rain issue. I have another question about the difficulty some commenters stated about turning the composter. One lady said her 6' husband had difficulty. I'm a small woman and would have to do the turning myself so this concerns me. Do you have any suggestions on how to make this easier?

Reply

Darrin

4/6/2012 11:08:19 AM

Hi. I don't understand the difficulty in turning the composter comment. The tubs are on bearings which make it quite easy to turn. If someone is having difficulty there could be a couple of different things happening. The compost is too wet and therefore heavy. Compost should be light, even in large amounts. Another problem may be that the tubs were assembled incorrectly and may be dragging or catching on something.

One suggestion I can offer is to not fill your composter completely. However, I think you will find that if done correctly it will not be difficult to spin.

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Mimi

4/6/2012 12:04:18 PM

Oh gosh....now I'm nervous. I'm a single mom with an 8 year old who's really interested in composting and the environment. I'm worried I won't be able to put this thing together. I'll give it a shot and hope I don't have to come back and vent ;-) btw: Compost shouldn't be "stinky" that would be operator error.

Reply

Darrin

4/6/2012 1:23:37 PM

Our Customer Service department is standing by ready to help if you need it.

 

Reply

Ellen Horsman

4/29/2016 6:05:33 AM

I bought the 60072 at costco and had some fun assemling it. The problem has to do with attaching the legs to the tube. Do the legs attach to the tube or are they just inserted? There is a hole on the leg extension that fits into the aeration tube but it is not long enough to get a screw through both.

Jim

4/7/2012 9:42:49 AM

I compared every composter I could find and could tell this is by far the best. Love the video by the way. I was saddened to hear it wasn't available at Southern California costco however. My daughter in Washington got me one now I'm going to ship it postal service. do you know what the shipping info is by the way?

Reply

Darrin

4/9/2012 10:34:55 AM

Hi. I'm glad she was able to get you one. For shipping information, please contact the Customer Support department for our web site www.buylifetime.com They ship product all the time and could probably give you a more precise answer.

Reply

Lyn Richardson

4/7/2012 5:40:01 PM

I've been following the comments on the dual composter. My husband and I managed to put the 80 gallon one together, so we're ready for the dual. Where can we find it in the Dallas area Costcos? The nearest Costco in Duncanville, Texas doesn't have it, but the Dallas-Fort Worth area has quite a few. Can you help us locate a Costco that has the dual? Thanks

Reply

Darrin

4/9/2012 10:38:24 AM

Hi. I unfortunately don't have access to what inventory the clubs have in stock. I would recommend calling the club directly and asking for the specific item number. They should be able to quickly look it up on their computers.

The Costco item number for the Dual Composter is 580158. The Lifetime model is 60072U.

If you cannot find the product at Costco you could check our online store at www.buylifetime.com

Good Luck.

Reply

Nancy Gauerke

4/22/2012 5:57:35 PM

I bought this today, it is difficult to fit the panels together . A quick shot of wd-40 on the leading edge of the connector does help it slide along. It is beautifully made, extraordinary quality. This unit replaces my 12'x12'x5 high pile of grass clippings and leaves I have accumulated over the past four years. However that pile had great compost that I spread all over my lawn. Really looking forward to having this neat alternative.

Reply

Darrin

4/23/2012 2:42:48 PM

Thanks for the helpful tip. Enjoy!

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David Legg

5/3/2012 11:50:28 PM

Hi, I just purchased this composter based on the good reviews and large volume. Assembly was a little frustrating, but I didn't really have any trouble identifying the parts, all the small parts were clearly labelled on the card they were attached too, although I didn't realize the card was also marked with the sections of the assembly instructions too, nice touch. My biggest problem was getting the side connectors (DCX) on, especially when trying to slide it on two sections at once. I solved it by taking the sharp corners off the DCX with a utility knife. I removed about an eigth of an inch at about 45 degrees from each side, and took the inside edge off the wide parts, this stopped it digging in and encourage it to spread as necessary to slide on. I still needed a mallet to get it all the way though. After its in place, the cuts are not visible at all. Most of the drawing are ok, a little small sometimes. The biggest mistake is that it missed one DCX section, and it not clear that you need to flip the barrel over before putting the last side in place, I spent a while trying to figure out how to slide that last one in before I saw it was flipped. Neither is a show stopper. It took a total of about 3 1/2 hours on my own to do the whole thing. Very happy with the result, the unit feels very sturdy. Can't wait to get it filled.

Reply

Darrin

5/4/2012 8:46:42 AM

Thanks for the feedback. I have already forwarded your comments on to our Engineers and Instruction Writters.

We take customer feedback very seriously and try our best to make improvements in our products.

I hope your composting is successful. Happy Gardening.

Reply

Editor?

4/10/2015 9:59:05 AM

Hi Darrin, Please let me know if you are in need of an editor for your manuals. I've been freelance editing for over 15 years, and am passionate about green living, eco-friendly products, and whole foods. Side note, I'm actually on my way to Costco NOW to purchase this! I saw it last week at our local store and am so excited to get it. We recently moved to the Midwest (from Arizona) and I can not wait to put in our garden! 200 Let me know if you're in need of an editor! Cheers,

Lisa in Northern California

5/23/2012 1:31:46 PM

Why does the video recommend 20 parts browns to 1 part greens? A more common recipe is 2 parts browns to 1 part greens? A construction hint: my second barrel went together much faster than the first after I spread the black plastic panels and connectors in the sun to warm up.

Reply

Darrin

5/29/2012 11:18:36 AM

Thanks for the feedback. We worked with a consultant and his advice was a ratio of 20:1. Perhaps it is the type of composter? In any case, as you know composting is not an exact science. We encourage customers to play around with the ratios to see what works best.

Thanks for the construction tips. I will post so others can see.

Reply

Katrina Jarman

5/29/2012 11:50:39 AM

Am impressed with the quality; however, putting it together was horrendous! I have to concur with other reviewers on this. The pictures are not worth a thousand words. We got so frustrated that we put it aside for a few weeks before we had the nerve to go back and tackle the second portion. Wish I had seen the comments on WD40 and warming pieces in the sun. We used a rubber mallet ALOT! Now that it's together....we'll see. Looks very tidy.

Reply

Darrin

5/29/2012 2:54:13 PM

Hello.

I am sorry putting the composter together was so difficult. We have been working hard on improving the instructions. Hopefully, you wonderful compost will help to erase those bad memories.

Thanks for the comments.

Reply

Frank Macy

6/4/2012 3:52:26 PM

This composter looks quite sturdy and I am sure we will use it well. I have to agree that it was not fun to put together. Primarily, the connectors were very difficult to slide on, I also used a mallet. Wish I had tried the lubricant. On the plus side, it was quite sturdy and did not break with the pounding. The corner caps were also quite difficult to snap in. It took me seven hours to put it together with help for the last section. (The last part went easier because I had an engineer helping me). I think these two issue are more of a design problem than an instruction problem. Also, the instruction booklet still does not include instructions on placing one of the connector strips, as Mr. Legg pointed out a month ago.

Reply

Darrin

6/4/2012 5:14:58 PM

Thanks for your feedback. You may have gotten a product with the older version of the instructions. More current instructions can be found online (if there are more current instructions).

Thank you for your patience. Enjoy your composter.

Reply

Janet Borchardt

6/21/2012 2:27:27 PM

I have a stationary composter and purchased this double tumbler from Costco. it was hard to put together but well built. I have a problem with flies in the bins. how do I combat?

Reply

Darrin

6/22/2012 4:49:37 PM

Hi.

Make sure you aren't trying to compost any animal or human bi-products. These should not be composted and could attract flies. If there is nothing they like to eat in there they won't come. Also, make sure you keep the composter closed when you aren't filling it. I hope this helps.

Let us know how it goes.

Reply

gcapp

6/24/2012 3:55:51 PM

I have the single barrel Costco/Lifetime tumber. It is full of water. The compost/dirt never dries. How do you suggest this be remedied??

Reply

Darrin

6/25/2012 10:30:49 AM

Hello.

I would recommend you leaving the lid off for a couple of days. The lid can come completely off. Store it under the composter and let the compost air out. Now, as to what is causing the water? Is your green to brown material ratio off? Have you been adding water or is water getting in say from being hit by a sprinkler?

Compost should have some moisture content. If you grab a handful it should be wet but you should not be able to "wring" much moisture out of it. Also, the composter itself could get water in between the double-walled construction. If this happens it may sound like water sloshing around. It won't hurt the composter and will eventually dissipate.

Good Luck.

 

Reply

M Ian

7/8/2012 6:26:45 AM

getting ready to assemble the Lifetime Dual Compost Tumbler purchased 3 months ago. Where oh where are the newer online assembly instructions? I see them referenced in earlier comments. LOOKing and Looking for a link to find them. Thanks!

Reply

Darrin

7/9/2012 9:58:26 AM

Hi. Yes the instructions have been updated. Hopefully they are easier to follow. You can find them here:

http://www.lifetime.com/customer-care/instructions.aspx#tables-chairs

The model number is 60072. Please use the instructions at the top of the list. Ignoring the manufacturing date. (The date on the top should say 5/1/2012-5/31/2012). You will notice many options but the version at the top of the list is the most recent.

You can download and print the instructions out. However, I would recommend setting your print to only the pages you need. (cover, intro, warranty statement, etc. you won't need for assembly so doing this will save you paper and ink).

Enjoy your composter.

Reply

jerry

9/19/2012 3:34:09 AM

I just finished constructing my composter. It was "easy" (or not frustrating) because youtube has a demonstration on constructing it. Search Youtube for the following title: Lifetime Dual Compost Tumbler Assembly Part 1 of 7. I watched the series before my composter arrived. I only looked at the directions a few times. He mentions nearly all concerns stated as of Sept. 19th 2012 (even the missing step regarding one of the channeled panel edges in the paper instructions). He never sounded stressed out by the assembling process. I knew how not to make mistakes because of it. Though it was 2 or 3 hours, I have no buyers remorse (except that the price went up to $250 from first only costing $140). I didn't want to be frustrated and I want this to work. My research and my gut tell me that ratios of 6-8 parts Carbon/Brown to 1 part Green/Nitrogen will work well... having said that, the lifetime consultant is probably always successful with his ratio of 20 Carbon to 1 Nitrogen. I don't like the idea of WD40 where I want to make compost... I used soap water on panels. I should have used a mallet too, but I just forced the panels into place without a mallet and that worked alright too.

Reply

Darrin

9/19/2012 11:36:05 AM

Hi. So good to hear assembly went well for you. We really do enjoy getting feedback like this to help us in refining our products. The video you refer to was great. It's fun to customers taking such an interest in our products to produce an assembly video.

Happy composting. Remember as winter approaches composting is still possible - just a little slower.

Thanks Again.

Reply

Susan

10/6/2012 11:31:35 AM

This looks like a great system. Do you know if Costco stores or Costco online will carry this in the spring of 2013? Currently Costco online on ly carries the 80-gallon single barrel composter.

Reply

Darrin

10/8/2012 1:30:07 PM

Sorry, but the season just ended for 2012. Costco will be taking them again in the 2013 season, which begins in January 2013.

Reply

Jenny

10/15/2012 8:52:51 AM

Hello from Canada: Will your dual barrel composter be available at Canadian Costco's in the spring of 2013?

Reply

Cindy

1/4/2013 10:15:22 PM

Do you know which costcos in the new jersey/Pennsylvania carry it?

Reply

Darrin

1/7/2013 9:29:34 AM

Hi.

Costco is taking the composter nationwide. You should start seeing it in clubs starting in March.

Reply

Adam Goldstein

2/19/2013 8:01:58 AM

Hi, First, tried posting last night and sorry if this is a double post. Yesterday I put together the dual composter. It went well enough until the very end. When I went to put the lids on and slide them on the rods (if you will) on the frame, only one side had them! The other, had two 'holes' (cylinders like on the lid or a door frame). It still lines up perfectly, so the lid will shut, it simply has nothing to rotate on when I lift it. How can this be fixed? While it would be all fine and great if you were to ship out another rear panel, then I have to replace it, and that would be a pain. Would a door pin work? Any other ideas? Thanks. Adam

Reply

Darrin

2/19/2013 11:12:51 AM

Hi Adam,

It sounds like to me that you may have have received two of the same part for the other lid. Please contact our Customer Service department and they can help you resolve this. I think for the long term you may be happier with having the correct parts. If memory serves, you should be able to attach the new hinge without removing the entire panel.

Our experts can help you at 1-800-225-3865

Thanks and happy composting.

Reply

Mirek

2/26/2013 10:26:15 PM

Can you comment about spring 2013 price - is it true what some report of as much as $100 increase to total of $250. Thanks

Reply

Darrin

2/27/2013 9:09:40 AM

I guess I don't completely understand your question. The Lifetime Dual Composter will retail at Costco Warehouses for around $149.99.

Reply

m. d. busby

2/28/2013 1:40:52 PM

Can't find this model at costco. Do you sell it directly?? Do you know which stores handle it? FYI I live in eastern virginia

Reply

Darrin

2/28/2013 2:23:03 PM

Hi.

Yes we sell the composter directly at our website www.buylifetime.com the model number is Model 60072

Also, you could check with Customer Service at Costco, they should be able to tell you when they expect the item to be in. Their item number is 580158

Reply

Janet

3/1/2013 2:19:31 PM

I bought my Lifetime Dual Composter today at Costco in Livermore, CA, for $149.99. Is the Costco model different from the model Lifetime sells on the website?

Reply

Darrin

3/4/2013 9:03:03 AM

Hi.

No, they are the same model. Costco buys so many, they are able to offer it at a lower price.

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Ken Chomic

3/3/2013 7:04:07 PM

I am a 61 year old male, and I have to say that assembling this puppy was the biggest pain in the behind. Four hours? Lousy drawing instructions. A heads up to keep all the non-slider lock sides on one side, right at the beginning, would have spared some re-assembly (and there is plenty assembly without doing anything twice). I hope it does last a "Lifetime" because I do not want to go through this again in the hundred or so years I have left!

Reply

Darrin

3/4/2013 9:06:30 AM

So sorry you had trouble. I know this is a little late now, but just so you know we have completely revamped the instruction manual. We have also changed the amount of pre-assembly done at the factory. A little late, I know, please accept my apologies.

Now that it is assembled, I am confident you will enjoy the composter, and it will last you for a very long time. Best wishes for a successful garden this season.

 

Reply

Mark

3/11/2013 12:04:52 PM

I purchased and assembled this composter and it did take a long time. The problem I have is with one of the composter bin lids. It doesn't close properly. When you turn the handle it causes the lid to shift, it becomes misaligned, and the metal arm that extends into a recess on the side wall of the bid causes the lid to move. The other lid works fine, and if I move the lids between the bins, the malfunctioning clasp mechanism causes the exact same problem. The good lid locks down and closes fine on both bins. The problem lid malfunctions on both bins. Does anyone have a suggestion as to what the problem could be and how to remedy it? Thank you Mark

Reply

Darrin

3/11/2013 4:54:40 PM

Hi Mark,

Sorry you are having trouble. I will forward your comment to our Customer Service department. They may have some advice on how to fix this issue. Or, if you want to contact them yourself directly at :

1-800-225-3865 Opt. 3

 

Reply

Darrin

3/12/2013 2:46:36 PM

Hi Mark, This is what our Customer Service expert Matt said; "This is a new issue that I haven’t heard of before. It sounds like the lid rod guide may be tweaked some. I was looking at one of ours and I was able to slightly rotate the guide enough to cause the hinge assemble to make contact with the sides."

I would suggest contacting Matt directly at : 1-800-225-3865  x1237

Reply

Bob Marrone

3/18/2013 12:25:03 PM

We saw this at Costco, I told my wife about it and we got the larger car to haul it back -- but it didn't cost $140 as it was more like $150 plus tax after that, eh? Anyhow, the instructions look daunting but I'll read through this all first for tips, etc. I thought there might be a compost guide with it but probably we'll just learn on the fly. . Livonia Michigan

Reply

Darrin

3/18/2013 4:04:50 PM

Hi.

There should have been a "How to Compost" DVD included with the composter. The DVD is not for your specific composter but the concepts are the same. If you don't have the DVD you can view it on YouTube here:

http://youtu.be/suROpfP5hXQ

Enjoy your composter. If you have any assembly questions please don't hesitate to contact our Customer Service experts.

1-800-225-3865

Reply

Bob Marrone

3/18/2013 12:31:56 PM

HELP ahead of time. I see the posting, above, two weeks ago, about the clarity of instructions and assembly time. Your response was the manual was completely revised - great! BUT I BOUGHT OURS YESTERDAY at Costco, so we won't have the new manual. How can we get it or get to see this new, improved manual on-line somewhere? . -bob marrone

Reply

Darrin

3/18/2013 4:09:00 PM

Hi. You should have the most current instructions as we shipped them with the Costco models.

If you have any questions please don't hesitate to contact our Customer Service experts at:

1-800-225-3865

Enjoy your shed.

Reply

Crissy Williams

3/29/2013 2:26:06 PM

I don't usually write reviews but really frusted with this Lifetime dual composter. I bought it at Costco for my birthday last year (I know weird birthday gift). Anyway, the rust free part is not true at all. After working so hard to get the one bin full. We closed the door and keep is spinning. I decided to take a peak after a month and the door is rusted shut. My husband is a mechanical engineer and spent 30 minutes trying to open it up. He finally did it. And now this week it is rusted shut again. Costco is selling this again at my store and I so badly want to put a sign that says, "warning your composter will rust shut...run away". I may see if Costco can take it back, but the thing is so huge and dirty now. - Crissy

Reply

Darrin

3/29/2013 4:26:21 PM

Hello.

I am so sorry you had this problem. I have spoken to our Customer Service Department and we would be happy to send you out new latches for the bin doors.

Please contact Matt at 1-800-225-3865 and he can help you get these replaced.

Reply

Ian Stuart

4/5/2013 10:39:01 PM

Took the plunge and bought this giant double tumbler composter for our back garden in San Diego. I must say that I agree with the multiple comments here - the assembly is a TOUGH job even if you are pretty handy. Everything was there and everything fits together the way it should but the instructions.... Oh my goodness, they are terrible. You will be left staring and scratching your head more than you will be turning your screwdriver. A few WORDS might be helpful guys. And a few stickers "left, right, this side up," etc would help. Definitely could not drive the long screws into the green handles at the end. Had to back them out and and put three ring washers on them to make it possible to tighten them down. Warning: If you are not handy, you will not be able to do this assembly. You will be calling your "tool guy" neighbor to help you out, so better pick up an extra six pack of beer for him now. If I had to do another one (which I will, for my mom in a week or two) it will go at least twice as fast now that I know the puzzle pieces. But the first time you build one of these you will be in for a marathon all-nighter. Took me a good six hours. Love the result, so far, though. Super heavy, solid unit. Found the perfect level spot on my back slope and it looks great.

Reply

Darrin

4/6/2013 8:04:52 PM

Hi,

Yes the instructions can be, should we say, "a challenge." Good news however, we are working hard to improve them and make them more user friendly. We are also building more of the product in advance, to help assembly go faster. I know this may be a little to late for you, but we appreciate your honest feedback of our products. It's the consumer feedback that helps us to improve!

I hope you enjoy your composter, and it helps to make your garden flurish this season!

Happy Gardening!

Reply

Ian Stuart

4/6/2013 9:30:06 PM

Darrin: I've been watching at Costco to see if they will be carrying your Adirondack chair again this year. I waited too long last year and by the time I had done my research, they disappeared. At $99 each they were a great deal, but I did not realize that at first until I checked around and also read the rave reviews. Also, did you add a low table and/or matching ottoman? A matching small low table to place between a pair of the chairs would be perfect. Are they paintable? Thanks.

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Darrin

4/8/2013 4:26:44 PM

Hello.

Yes, Costco will be taking our Adirondack Chair again this season. They should be in clubs now, or very soon.

Sorry, no table or ottoman... yet... Yes they are paintable, with any solvent based paint (most common spray paint is solvent based).

Glad you like them!

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Bryan M

4/8/2013 10:53:29 AM

Putting this together was a challenge, but felt pretty accomplished once I did. Yes, some of the parts could be pre-assembled, but I do understand that the (what felt like a thousand) parts are packed to conserve space. I would add though, that the hardware pack should have perforated labeled/tabbed edges to open them. I used a utility knife to open up the cells so I could keep the printing on the card intact. As far as using it, haven't gotten to that yet, but plan to start "cooking" this weekend.

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Darrin

4/8/2013 1:17:11 PM

Happy Gardening!

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Matt

4/21/2013 5:05:06 PM

Hello, I just put my double tumbler together. I thought the picture instructions were no problem, and I liked that the parts were well labeled. The lock on the right drum works fine, but the left lock won't engage with the drum. It seems like the locking pin isn't long enough to reach the drum. On the right side, the locking pin sticks about 1/4 inch or more past the black spacer, so it can lock into the drum. On the left side, the pin doesn't protrude past the spacer. What's going on? Thanks

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Darrin

4/22/2013 9:04:24 AM

Hello.

I think our Customer Service people can help you with this one. They are more familiar than I am with the assembly.

You can reach them at 1-800-225-3865.

 

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Rashmi

4/30/2013 5:48:58 PM

I bought this composer about 2 months back from my local Costco in Austin. While difficult to assemble, I was able to do. It myself in a couple of days. I started filling up the composer with green waste from my kitchen and brown waste from the garden. I am finding a ton of little bugs/flies that escape as soon as I open the composer lid! I tried adding newspaper and shredded paper - but it is not helping! 1.What should I do to get rid of the existing flies? 2.What should I do to prevent this from happening again? 3. How long will the compost take to be ready in Austin summer?

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Darrin

5/6/2013 12:44:28 PM

 

Maggots, gnats, and other insects aren’t uncommon to find growing inside freshly composted material. These creatures actually help with the decomposition process.

 

While we agree that they are unsightly, they won’t last long. When your composter is sufficiently “full” and the heat generated by the decomposition gets high enough, all the maggots, worms, flies, and other creepy crawlies will all die. A properly prepared batch will even kill off all but the most resilient of seeds.

 

“Preventing” this in the future comes down to controlling the adult females that laid their eggs on the material that you put into your composter. Ultimately, the eggs, larvae, or flies will be killed off by the heat in the composter.

 

Last, how long will it take to fully compost a batch? The time could vary from two weeks to two months depending on temperature, weather, solar exposure, materials in the batch, amount of material in the batch, frequency of rotation, and more. The best answer is probably that every batch is different, and it will take “as long as it needs”.

 

I hope this is helpful... Happy Composting.

 

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james simpkins

4/30/2013 7:21:45 PM

Bought my composter at Costco on 4-28-13. Since this is my second lifestyle composter, I was prepared for a few problems with the instructions (I thought). Cannot figure out how 4 spacers are enough to keep the barrels separated. Too much space between them. They won't lock in place. If it weren't already assembled, it'd be back at Costco. You guys need to hire a person to rewrite your manuals into user speak.

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Darrin

5/6/2013 12:47:33 PM

Hello.

Thanks for the feedback. We have been working diligently on improving the assembly and instructions. We appreciate your feedback. Please use our Customer Service department whenever you run into trouble on assembly of our products. They are set up to specialize in specific products.

Sorry for the frustration... I hope the actual composting goes better for you.

 

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james simpkins

5/1/2013 2:20:27 PM

I posted yesterday after having problems with my dual tumbler. It seems that customer service has encountered my problems in the past and had a quick fix. The person I spoke with on the phone said that the instructions weren't as clear as they should be on page 20 of the manual. Apparently, a lot of us didn't read between the lines on attaching the rear leg assembly to the tumblers. There are two holes in the tube from the leg assembly that have to line up with two holes on that part of the aeration tube that is on the inside of the tumbler. You use bolt DFG and nut ADJ to secure internal Drum Glide by running DFG through DDE and then through the aeration tube. Mine works great now....just wish I hadn't had to disassemble it to fix the problem.

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Darrin

5/6/2013 10:00:48 AM

Thanks for the suggestion.

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Mario

5/26/2013 10:28:43 AM

We bought our dual composter back in March. The instructions took a little work to understand and you DEFINITELY need 2 people to put it together. Besides the small instructions issue we LOVE our double composter. We have another large lifetime composter, but since its my wife who deals with the garden and composting, and she is only 4'11, she would find it hard to make the large composter turn when it was full. With this double one, it is perfect for her. She can reach around it, and turn it without issue. Plus it makes just the right amount of compost per batch for an urban garden. While it may be hard to set up, you will have no other regrets about it after that.

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Darrin

5/28/2013 9:46:47 AM

Hello.

Thanks for your feedback. I hope you enjoy your composter and garden this season! We are always looking for ways to improve. I have discussed your instructions concerns with our staff. Thanks.

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Lloyd Legrow

3/31/2016 12:47:02 PM

I live in central alberta just outside of Edmonton and have been trying to find one of these for the past year. Somebody told me that Costco had them in the spring online but this is my second year of not being able to find one and I would really like to get the location of where I might be able to purchase one here in alberta other than on Amazon which doesn't have the 60072 model.Do you have any insider info as to where they are available in Canada?

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Colleen

5/31/2016 5:46:03 PM

We bought the newer tan double composter at Costco this Spring. We, too, had FUN putting it together! We are having issues with the composter allowing rainwater to leak in. We have had a rainy Spring and the compost is soggy and rolls up into balls! It never dries out. We have even covered it with a tarp a few times - for days at a time when it was raining. Still, the contents are VERY wet. We put partially decomposed materials into it to begin with and after 6 weeks it pretty much looks the same. I am beginning to think we may never see real compost. :0( Any Suggestions?

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