Why Lifetime Products chose to move to Microsoft Exchange Server 2010

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I'm sure you remember that I'm the "technical guy" that blogs about geeky stuff, right? Here's another one of those geeky posts, so if you're looking for Thanksgiving Tips or something along those lines, this isn't the article for you. If, however, you'd like to see some of the nuts and bolts that make Lifetime Products the company that it is, you might just enjoy the read.

Lifetime Products recently made the switch to Microsoft Exchange 2010. For those of you who don’t know, Exchange is Microsoft’s “Swiss Army Knife” server application. It’s an email host with LDAP & contact capabilities, it handles schedules and calendars, tasks and to-do lists, voice messaging, fax, unified messaging, syncing to Windows Phones (formerly known as Windows Mobile, formerly known as Pocket PC) and iPhones, and a whole bunch more stuff that I can’t possibly cover in a short article.

Crystal Flores, Exchange Program Manager for Microsoft has headed out on the road to talk with some “early adopters” of Microsoft Exchange 2010. Her first stop was Lifetime Products, right here in Clearfield, Utah.

Crystal interviewed Lifetime’s Richard Hendrickson, President; John Bowden, CIO; and Vince Rohton, Senior Vice President of Sales and Marketing. Some of the more notable advantages and features mentioned in Crystal’s interviews included the ability for Lifetime to eliminate their desk phones and offer one number to their customers and clients, which is completely transparent to our customers.

They estimate a savings for $1,000 per year for each desk phone replaced or not deployed because of the power of Exchange 2010. By putting email, contact, voicemail, text messaging, and phone calls all one one mobile device, all this information is available where ever that employee goes.

Lifetime Products’ Exchange 2010 deployment serves their facilities and employees in China, Mexico, and all their USA users as well, all hosted in one data center, on a single instance of Exchange 2010. That’s impressive. What’s more impressive is that they don’t need a dedicated Exchange Administrator to do it all.

The same technology that Lifetime Products uses also empowers employees of their online store BuyLifetime.com and their brick-and-mortar BackyardsInc.com stores as well.

CIO Magazine has a great article that features some more details about Lifetime’s adoption of Exchange 2010 titled Exchange 2010: Five Reasons Why I’m Upgrading and  has posted a video interview with John Bowden, Lifetime's CIO.

Check out the Previous Post:
Lifetime Vinyl Sheds: The Myth



Name: Joe

Position at Lifetime Products: Web Developer. What does that mean? I work with the rest of the web team to put great designs into industry standard HTML5, CSS3, ASP.NET MVC, and use other techno-jargon stuff to help our customers find what they're looking for, learn about our products, and have a fun time doing it.

Social Networks: 

How long at Lifetime Products: Since November 2005

Background: You’ve always wanted to know who on earth Joe is, and even if you haven't we're going to tell you anyway! He was born in Weber County, Utah, USA. He is a descendant of Paiute (Native American) heritage and is a member of the Kanosh (Utah) Band. He is a member of various community, church, and civic organizations, and is actively involved with local, state, and national government. He is concerned with customer service and is striving to educate businesses concerning proper “consumer etiquette”. Joe is a Thawte Web of Trust Notary and is involved with seamless Digital Signatures utilizing Public Key Infrastructure (PKI) and similar technologies. He is a husband and father. He rides his recumbent bicycle to work every day. He enjoys gardening, houseplants, mobile computing, camping, authoring web sites, working in the yard, and spending time with his family. How does he do it all? We really don’t have the foggiest. Some have suspected he’s discovered the secrets of cold fusion, while others think he may be an android. We may never know for certain.

My favorite Lifetime Products: Lifetime Yard cart, outdoor sheds, camp tables, and picnic tables

Read all posts by Joe



1/31/2011 10:10:09 AM

I have browsed most of your posts. This post is probably where I got the most useful information for my research. Thanks for posting, maybe we can see more on this. Are you aware of any other websites on this subject


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