Missing instructions?

Missing instructions?

Missing instructions?

We've all been there for after-Christmas clean up... carting piles of garbage bags filled with wrapping paper and carboard boxes off to the recycling bin or garbage. In all the excitement, it's easy to throw out something you'll need later. Be it a certain box, bag, or set of instructions. If you received a Lifetime Basketball system, storage shed, trailer, or any other product this year and cannot find the instructions, you're in luck! All of our instructions are online at www.lifetime.com. Just click here to see a full list of assembly instructions, then search for your model number. Happy Holidays from Lifetime!  

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Katie

Katie

Katie_Salter0014_blog - Copy.jpgName: Katie

Position at Lifetime Products: Former PR/Communications Manager - but ALWAYS a fan of Lifetime products!  (Katie's blog posts were written while she was Communications Manager at Lifetime.)

My favorite Lifetime Products: 4ft x 2ft fold-in-half table, 30" Personal Table, Camping table, 6' fold-in half tableRound Picnic Table, Fold-up Utility Trailer.

Read all posts by Katie

Comments

Shawn

1/4/2009 10:53:56 AM

I wish it was my fault, throwing out my instructions.  In our case half of the instruciton booklet was missing.  It went from step 2 to 25.

Reply

katie

1/5/2009 9:51:21 AM

@Shawn- Wow, mistakes like that in our instructions  are very rare. But if that is the case our customer care department is happy to send you a new booklet if you notify them of the problem: +1 (801) 776-8993 (Direct) +1 (800) 225-3865 (Toll-Free)

All our instructions are also availiable online at: www.lifetime.com/.../instructions.aspx

Reply

Kevin Johnson

8/3/2009 11:02:21 AM

I am the chief installer for Home Court Advantage and we are experts in the lifetime basketball goals. If there are any questions regarding general installation of inground goals I would be glad to help.

Reply

billie clay

3/24/2010 5:25:30 PM

i have basket ball goal and the product id is 0924526 #1258  please help me my email is [removed by Lifetime Products for privacy]

Reply

Tray West

12/26/2010 1:30:32 PM

Just opened the box to start assmbly, and there were zero instructions in the box. It tried to go online and pull up my model number to download instruction and guess what, the model number 90084 is not even listed. Unreal!!! Now my kids have to wait another week to play basketball because Lifetime Fitness doesn't have there stuff together. Did I mention I paid $399 for the goal.

Reply

Katie

12/27/2010 12:20:59 PM

@Tray- I am not sure why you are missing instructions and I am sorry that happened to you on Christmas! It is not often that Lifetime's products are missing instructions in the package or online, and a complete coincidence that both are missing. Our Customer Service department can pull them for you no problem. I have emailed Customer Service CustomerCare@Lifetime.com, and they should be in touch with you soon. If you would like to call them, their direct number is 1 (801) 776-8993.

Reply






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